Keep Vendors & Customers Happy
A flexible, configurable solution that reduces email and phone disruptions.
Resolve issues with suppliers and customers quickly and easily
Eliminate Paper Processes
Ditch the paper trail and view all communication in one place
Transparent communication enhances business relationships.
The Key to Enhanced Relationships
With Paybox seamless and efficient resolutions becomes the way of doing business. View all communication in one place eliminating manual and paper processing. The added transparency provided by Paybox keeps transactions flowing smoothly and disruptions to a minimum.
Inquiry Resolution For Accounts Payable
Increase vendor satisfaction and reduce the headaches
A self-service portal allows vendors to verify invoice and payment status at any time and answer many of their own questions increasing transparency and reducing inquiries substantially.
Vendors can submit inquiries through a self-service portal. Configurable business rules automatically route to the appropriate party in the organization for review and resolution.
AP Customer Service
Vendors can ask questions directly through Paybox’s self-service portal and further inquire on invoices with the appropriate users.
Dispute Resolution For Accounts Receivable
Accelerate cash collection by resolving disputes more efficiently
Customers may initiate disputes at the invoice or line-item level and add any supporting documentation to support the dispute.
Collecting partial payment on approved line items speeds up cash collection, reduces DSO and speeds up the transaction time.
An online archive provides ease of access to dispute documents while providing a history for auditing.